10 Benefits of a Modern Intranet

Learn about the benefits of an intranet and why your organization should invest in one.

June 28, 2023
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Can you remember the last time you accessed your company's IT department's intranet and found exactly what you needed without any hassle? Or the last time you genuinely felt connected to your colleagues while using the intranet? If the answer is a hesitant "No" or an "I don’t remember", you're not alone.

For many years, intranets have been viewed as the digital representation of a dusty filing cabinet— a cluttered, confusing, and mostly disregarded corner of the digital workspace. This perception stems from the rigid, top-down, and function-focused intranet systems of the past that often fell short of delivering a rewarding and engaging user experience.

But that is the old era. In the age of digital transformation, intranets have evolved into interactive, intuitive, and highly integral platforms that serve as the digital heartbeat of an organization. Modern intranets are not just repositories of documents and policies; they are digital hubs that foster collaboration, engage employees cultivate culture, and facilitate seamless internal communication throughout. The focus has shifted from mere functionality to user experience, reshaping intranets into an all-in-one employee-centric platform.

Let's explore some of the key benefits of a modern intranet and understand why an employee experience-focused approach is imperative.

More Than Just Document Access

The concept of an intranet, once merely a private, internal network used for a company's basic communication needs, has evolved dramatically. The modern intranet now provides more than just document access and static intranet pages. With the emergence of new technologies and a change in work dynamics, the intranet has become a hub of collaboration, engagement, and knowledge management in the digital workplace. Today through knowledge sharing intranets, employees connect, interact, and even create pages within the system, reflecting their contributions and the company's culture.

One of the defining modern intranet features is the capacity to integrate seamlessly with other tools. Intranet software providers have started recognizing the critical importance of ensuring their systems dovetail effectively with the digital workplace ecosystem. Whether it's integration with Google Workspace, allowing for efficient document management and file sharing, or a custom integration with your preferred task management tools or project management software, the right intranet software can substantially boost productivity. It's about ensuring the different parts of the digital workplace - the task management tools, the project management tools, the productivity tools - all speak the same language, share relevant information, and work towards the same objectives.

The Mobile Experience

Modern intranets now prioritize mobile access, recognizing that more work than ever is being done outside the traditional office environment. For remote and hybrid teams, it is crucial to stay connected, access the resources they need, and stay updated, regardless of their physical location. Intranet software providers, therefore, prioritize creating software that caters to these needs.

The best intranet software providers have gone a step further by offering a branded mobile app. This ensures that employees have easy access to all the information they need, irrespective of their location, thereby keeping the entire workforce – in-office, remote, or hybrid - connected and engaged. A branded mobile employee app can help maintain the company culture, drive engagement, and ensure that everyone is on the same page, regardless of where they are physically located.

Employee Experience at the Core

Employee experience is at the heart of modern intranets. The best intranet software focuses on creating an intuitive user interface that is easy to navigate, provides secure network access, and cultivates a platform where employees feel engaged and valued. By centering on the employee experience, intranets can significantly enhance internal employee communication, boost workplace productivity, employee satisfaction and foster a culture of openness and collaboration.

An engaging intranet platform can help organizations keep their workforce informed, connect teams, and create a sense of community for new employees and old timers alike. It offers a space for employees to share their ideas, collaborate on projects, and contribute to the organization's goals. This engagement not only drives productivity but also fosters a sense of belonging among employees, which is a vital factor in maintaining a happy and efficient workforce.

Uniting Your Digital Workplace

In our digital age, companies use a multitude of tools to manage their operations. Consequently, modern intranets must offer custom integrations that ensure these tools work together effectively. Whether it's a straightforward integration with Google Drive for document access or more advanced custom integrations with other business tools, the best intranet solutions should seamlessly fit into your digital workplace. By fostering a unified digital workplace culture, companies can ensure smooth workflows, eliminate redundancies, and promote efficiency.

Boosted Employee Engagement

One of the primary benefits of a modern intranet system is its potential to boost and increase employee productivity and engagement. The dynamics of today's digital workplace have significantly transformed, with an increased focus on empowering employees and recognizing their contributions. Intranets can provide a structured platform for employees to express their ideas, showcase their talents, and actively participate in projects and discussions.

Modern intranets take it a step further by integrating features reminiscent of social media platforms. These include the ability to like, share, and comment on posts or even create personal profiles. This social intranet aspect not only fosters communication and interaction among employees but also enables them to feel part of a community, thus enhancing employee engagement and their sense of belonging to the organization. It can also contribute to increased job satisfaction, improved retention rates, and overall higher employee morale. All of these elements work hand in hand to create an engaged, productive workforce.

Enhanced Information Sharing and Knowledge Management

Knowledge management and effective information sharing are critical for an organization's success. A modern intranet serves as the heart of knowledge management within an organization, acting as a central repository for all vital company information. With an intranet platform, you can consolidate everything from HR policies and procedure manuals to project updates and team calendars in one place.

The introduction of robust search functionality has significantly improved the information retrieval process. Employees no longer have to sift through a plethora of intranet pages to find a single document. Instead, they can use keywords to quickly locate the information they need. This ease of access to information promotes transparency, reduces confusion, and helps maintain consistency across the organization.

Additionally, these platforms also support collaborative knowledge creation and employee recognition. Features such as discussion forums, Q&A sections, and wiki pages allow employees to share their expertise, ask questions, and learn from each other. This continuous exchange of knowledge fosters an environment of learning and innovation.

Promotion of Company Culture

An intranet can be a powerful tool for promoting and strengthening company culture. It can serve as a digital reflection of a company's ethos, showcasing its values, mission, and vision. Intranets can host a variety of content that supports the company culture, such as articles highlighting the company's community service initiatives, posts celebrating employee achievements, and forums discussing company-wide events.

The social and collaborative features of modern intranets also play a key role in fostering a sense of community and belonging among employees. Through personalized profiles, social feeds, and interactive forums, employees can connect with their colleagues, participate in discussions, and share their experiences. This can help remote workers feel more connected and foster a sense of unity across teams and departments.

Increased Productivity

Increased productivity is a direct outcome of implementing a modern employee intranet and system. Modern intranets act as a unified platform where employees can access a wide range of productivity tools. From project management and task assignment tools to document management and file sharing systems, intranets bring all necessary tools into one centralized hub.

This consolidation of tools helps streamline workflows, as employees no longer need to switch between different platforms to complete their tasks. It also eliminates redundancies and reduces errors, as all information is stored in a single, accessible location. Furthermore, most modern company intranets now can integrate with popular productivity tools like Google Workspace and Microsoft SharePoint, ensuring that employees can continue to use the tools they are familiar with.

In conclusion, the modern intranet is a powerful tool in the digital era. It's more than just a company intranet – it's a sophisticated collaboration platform, connecting remote workers, engaging employees, and enhancing internal communications. It's about creating a vibrant, connected corporate intranet community that supports knowledge sharing, fosters collaboration, and drives productivity. If your organization still operates on an outdated intranet system, it may be time to consider upgrading to a modern intranet social collaboration solution that aligns with your business needs and enhances your employee experience.

Improved Communication Across Teams and Locations

In the era of remote and hybrid workforces, maintaining effective communication across teams and locations is more important than ever. Intranets provide various communication tools to address this need. Whether it's a company-wide announcement, a team-specific update, or a one-on-one chat, intranets offer the right tool for the job.

Intranets can also support synchronous and asynchronous communication, enabling employees to communicate in real time or leave messages for later response. Features such as discussion forums, comment sections, and direct messaging make it easy for employees to communicate and collaborate regardless of their physical location. This not only improves communication but also ensures everyone is on the same page, regardless of their geographical location or time zone.

Greater Flexibility and Scalability

As your business evolves, so do your intranet needs. The right intranet software can easily adapt to changes, offering the flexibility and scalability that modern businesses require. Whether you need to add new users, create new intranet pages, or integrate new tools, a good intranet software can accommodate these changes without disrupting your operations.

Cloud-based intranet solutions offer additional advantages in terms of scalability and flexibility. They allow for seamless upgrades, ensuring your intranet system stays current with the latest features and security updates. They also offer the ability to scale your intranet up or down based on your current needs, ensuring you only pay for what you use. Moreover, they provide access from anywhere and on any device, enabling your employees to stay connected, whether they are in the office or working remotely.


A modern intranet is more than just a network for sharing documents; it's a dynamic, integrated platform that enhances employee engagement, encourages collaboration, and boosts productivity. By implementing a modern intranet solution, businesses can create a vibrant, inclusive, and efficient digital workplace that meets the demands of today's work environment. If your organization is still operating on an outdated intranet system, it may be time to consider an upgrade to reap the numerous benefits of the modern intranet.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered