Building a Knowledge Sharing Culture Within the Workplace Intranet

Uncover how to establish a knowledge-sharing culture within your organization for improved productivity and employee engagement.

June 12, 2023
Press the button to generate random icebreaker questions.
There are 300 more icebreaker questions at the bottom of the article
How would you describe your job to a five year old?
What season would you be?
What is a weird food you have tried? Would you eat it again?
What is your favorite holiday tradition?
Would you go in the mother-ship with aliens if they landed on Earth tomorrow?
What is your favorite season?
Do prefer working from home or the office?
What is your earliest memory of this job?
What is the best thing you have bought so far this year?
What is the earliest book you remember?
If you had to move to another country, which one would you choose?
You are the best criminal mastermind in the world. What crime would you commit if you knew you would get away with it?
What is your favorite movie genre to watch?
What was the last thing you ate?
What person from history would you add to Mount Rushmore?
What is a weird fact you know?
What is your favorite part of working from home?
Were the Spice Girls a good team?
Imagine you can instantly learn any language. Which would you choose?
If you could live in any state, which state would you pick?
Which fictional team is the best team of all time?
What did you want to be when you grew up?
What do you usually eat for a quick lunch?
What simple food will you never eat?
Show us the weirdest thing you have in the room with you right now.
Would you rather stay at a hotel or an AirBNB?
What is your favorite movie genre to watch?
Are you more productive in the morning or at night?
Who is someone in your community that makes a difference?
Who was your most unique pet?
Choose one famous person from history you want on your team during a zombie apocalypse.
What is a good way to give back to the community?
Which song could you listen to over and over again?
Is Hugh Grant funny?
What is your favorite thing to eat for breakfast?
Would you want to have an imaginary friend today? Did you have one as a child?
What actor or actress would you want to play you in the movie about your life?
What is the best super power?
What is your New Years resolution?
You can only eat one food again for the rest of your life. What is it?
What is the best work holiday?
What is the first gift you remember receiving?
Would you rather join Metallica or Backstreet Boys?
What is the best example of a community you have seen?
What is an easy way to do something nice for someone?
Show us your phone background and tell the story behind why you picked this image.
What was your first job?
Pick any band to play at your funeral.
If you could have an unlimited supply of one thing for the rest of your life, what would you pick?
Which superpower would you give to your arch enemy?
What is the most obscure superpower you would want?
What emoji best describes how you are feeling right now?
If you could live in any country, which country would you pick?
Would you rather live in a city or a town?
What is your favorite holiday?
What is something you accomplished as part of a team?
What is your standard office lunch?
What is your most used phone app?
What is your favorite season?
Have you ever won something as a team?
Imagine you are a professional baseball player. What is your introduction song?
Beach holiday or ski trip?
Have you ever been to a funny comedy show?
Would you rather live at the North Pole or the South Pole?
What is your favorite song to sing?
If you could live in any state, which state would you pick?
Imagine you could teleport anywhere. Where would you go right now?
What is the most unusual job you have heard of?
What was the last thing you ate?
You can visit any fictional time or place. Which would you pick?
What do your family and friends think you do all day?
What movie do you wish you could watch again for the first time?
Show us your most-used emoji.
What was the most unique style or fashion trend you ever embraced?
What movie defined your generation?
You are stranded on a remote desert island. Are you alone or with your worst enemy?
What is your favorite knock-knock joke?
Have you ever told someone Santa is not real?
Do you know how to speak more than one language?
On a scale of 1 – 10, how much of a team player are you?
What is your #1 recommendation in this city?
What is your favorite holiday?
What bucket list item do you most want to check off in the next six months?
What is your favorite mythical creature?
What was the first way you made money?
If you could be great at any Olympic sport, which would it be?
Which song could you listen to over and over again?
When did you start liking/hating mushrooms?
Where is your favorite vacation spot?
Do you take your PTO all at one time, or another way?
Which show do you remember most from your childhood?
Which beverage goes best with pizza?
Would you want to have a personal assistant follow you around everywhere and do what you asked of them?
Have you ever met your idol?
What did you want to be when you grew up?
Would you rather live 100 years in the past or 100 years in the future?
What is your hobby?
When you are alone in the car, what volume is the music at?
Imagine you no longer have to work. How would you spend a Tuesday?
What is your favorite type of sandwich?

A vibrant knowledge sharing culture within the workplace isn't just desirable, it's vital. Companies that cultivate such a culture create a stimulating work environment that propels innovation, enhances employee engagement, and boosts overall productivity. 

This comprehensive guide to knowledge sharing system will explain the concept of a knowledge sharing culture, its importance, and provide detailed steps on how to build a knowledge sharing culture within your workplace.

What is a Knowledge Sharing Culture?

Knowledge sharing culture definition: A knowledge sharing culture signifies an organizational environment where employees freely exchange insights, experiences, and expertise. 

Picture an office where each individual feels comfortable sharing their thoughts and is equally eager to learn from others. Such a culture nurtures openness, collaboration, and continuous learning, paving the way for collective growth.

In a knowledge sharing culture, knowledge is not hoarded but freely shared. Sharing knowledge doesn't merely pertain to work-related knowledge but extends to experiences, insights, and learnings that individuals accumulate over time. Knowledge sharing in the workplace contributes to developing a knowledge sharing corporate culture.

In this culture, employees are not just workers but active contributors to the organization's collective intelligence. They feel a sense of ownership and responsibility towards their organization's success, nurturing a stronger sense of community and teamwork.

Why is a Knowledge Sharing Culture Important in Modern Organizations

Modern businesses need to be agile, adapting quickly to stay ahead. A knowledge sharing culture is vital for this adaptability and competitiveness. But that isn’t all. There are several reasons why a knowledge sharing culture is important for any business to survive in these times.

Understanding the importance of an internal knowledge sharing culture and the benefits of knowledge sharing culture can help organizations see the value in fostering this environment. Here are a few of them, including the advantages and disadvantages of knowledge sharing culture.

  1. Adaptability

The industry is ever-changing. New trends pop up, technologies evolve, and customer demands shift. To keep up, organizations need to be flexible and quick to adapt. This is where a culture of knowledge sharing comes in.

When everyone in an organization shares their ideas and experiences, it creates a rich pool of knowledge. This knowledge can help the organization spot new trends or understand new technologies. It can also shed light on what customers want. The result is an organization that can swiftly adapt to change and is one step (if not two) ahead of its competitors.

  1. Retaining organizational knowledge

Although retaining talents should be one of your company’s top priorities, it’s still normal for employees to move on.  But when they do, they take all their unique knowledge and skills with them. If that knowledge isn't shared, it leaves the organization too.

Building a culture of learning and knowledge sharing. It encourages everyone to share their skills and insights and to record their knowledge. This way, when someone leaves, their knowledge stays behind. It becomes a resource that other new employees also can tap into and could even become part of your onboarding process.

  1. Reducing operational bottlenecks

When employees hoard knowledge, it creates situations where only one person or other team members knows how to do a specific task. And if they're not available, work can grind to a halt. But if knowledge is shared widely, then more people can step in when needed.

Developing a knowledge sharing and culture in your organization ensures everyone has the information they need to do their job and a little bit of another's. It spreads knowledge out, so it's not just held by a few people. This can quicken operations, stop bottlenecks, and keep everything running smoothly.

  1. Enhancing decision-making

Good decision-making needs good information. And the more perspectives you have, the better. A culture of knowledge sharing can provide those perspectives.

When people share their ideas, explicit knowledge and insights, it broadens the base of information available. It means decisions can be based on a wide range of inputs, not just a single point of view. This can lead to better decision-making and more effective strategies.

  1. Promoting continuous learning and development

A culture of knowledge sharing is also a culture of learning. When employees share their experiences, share knowledge and insights, others can learn from them. This can lead to personal and professional growth.

In an environment where learning is valued, employees can become more skilled and more engaged. They'll be ready to make new hires and take on new challenges, driving the organization forward.

Understanding these benefits can help organizations see the value of a knowledge sharing culture. And it can also reward employees motivate them to foster that culture in their own workplace.

Why is Culture Important for Knowledge Sharing?

Culture is the foundation of any organization, influencing how employees interact, communicate, and carry out their duties. The advantages of knowledge sharing culture include:

  1. Enhanced employee skills: The culture of sharing and learning from one another leads to improved skill sets. For instance, a senior graphic designer sharing their knowledge about advanced design tools with their peers results in a more competent design team.
  1. Increased innovation: A study by Deloitte lists knowledge management as one of the top factors of any company's success. Interestingly, only a small fraction, around 9% of organizations surveyed, believe they're equipped to handle it effectively.
  1. Improved decision-making: Knowledge sharing equips teams with comprehensive information, leading to informed decisions. Walmart uses open data accessible to employees and robots to optimize staffing and shipping processes. By fostering a culture of knowledge sharing, Walmart has managed to significantly streamline its operations and enhance efficiency.
  1. Greater employee engagement: Employees who contribute to and learn from a knowledge sharing environment feel more valued, resulting in increased engagement.

How Do You Establish a Knowledge Sharing Culture?

Establishing a knowledge sharing culture requires systematic planning and strategic execution.

Below are some detailed steps you can follow:

Step 1: Foster a safe and open atmosphere

Create an environment where employees feel secure expressing their ideas and sharing their knowledge without fear of repercussions or witch-hunting.

A great way to do this is by regularly holding brainstorming sessions where all ideas are welcomed and appreciated. You can even decide to exclude managers from these meetings. This will encourage employees to also share ideas and their thoughts more freely.

Step 2: Leadership Involvement

Leaders should set an example by sharing their knowledge and being open to learning from their own team members. This will inspire employees to do the same. It also ensures knowledge is passed down the managerial chain, and isn't lost to retirement or turnover.

For instance, leaders can conduct regular 'knowledge transfer' sessions where they share their experiences and insights, encouraging others to follow suit.

Step 3: Provide the right tools

Invest in technology that facilitates easy knowledge sharing and collaboration. Manual processes are tedious and allow a lot of information pass through the cracks or get lost in translation. A robust knowledge management system or sharing platform like Assembly ensures can share resources and ideas, and engage in collaborative projects.

Step 4: Recognize and reward knowledge sharing

Recognize and reward employees who actively participate in knowledge sharing. This will motivate others to contribute as top knowledge employees as well. You could implement an 'Employee of the Month' program or “Knowledge Champion” award that rewards employees who have significantly contributed to the knowledge sharing culture of the company.

The Role of Technology in Cultivating a Knowledge Sharing Culture

Modern technology plays a crucial role in fostering a knowledge sharing culture. Innovative platforms like Assembly provide the tools required for an effective knowledge sharing culture, all in one place. Some of these tools include:

  1. Collaboration tools: These facilitate real-time collaboration and communication, making knowledge sharing seamless, especially among remote/virtual teams.
  2. Document management systems: These systems allow employees to easily store, share, and access important documents and resources.
  3. Learning management systems: These platforms enable employees to create, share, and access various learning materials, promoting continuous learning.
  4. Recognition and reward systems: Contemporary collaborative software should have provisions for leaders and peers to recognize and reward individuals who actively share their knowledge.

Nurturing a Knowledge Sharing Culture in Your Workplace

A culture of knowledge sharing offers numerous benefits: it enhances employee skills, facilitates better decision-making, and boosts employee engagement. To embed this culture effectively, organizations need to create an open, safe environment that includes leadership and rewards knowledge sharing. 

Incorporating automation tools that encompass these principles can further streamline the process. 

Assembly offers a user-friendly platform that nurtures collaboration, knowledge sharing, and recognition. Its robust suite of features simplifies knowledge sharing, transforming it into an enjoyable experience rather than a mere obligation.

By harnessing tools like Assembly and implementing the strategies detailed in this guide, your organization can cultivate a flourishing culture of knowledge sharing, leading to a more productive, satisfying work environment for everyone involved. Claim your demo today.

Browse our Free Employee Recognition Guide

Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.

Explore Guide

Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered