Communication, what is it good for? Absolutely everything…

It turns out communication is pretty important. At work, it’s vital to the success of the business. But you already knew that...

April 25, 2019

It turns out communication is pretty important. At work, it’s vital to the success of the business. But you already knew that. So why aren’t we doing it?

Communication is how we small talk, sing, order pizza, tell someone we love them, hate them, and everything else in between. It’s the cornerstone of almost every life form on Earth. Without it, we as humans would not have advanced to the space-dwelling, selfie-taking, pizookie eating species we are now. We are dependant on it and we need to practice it and cherish it, especially in the office.

Slack helped with direct messages. Loom is taking that to video. Twitter gave everyone a voice. Facebook made us all hate each other.

But how do we communicate effectively and efficiently while increasing ours and others productivity in a positive minded way?

We do what we’re already doing. Just more of it, more engaged, more direct, and more authentically. And I get it. It’s extremely hard nowadays with our devices/technology pulling us in a hundred different directions. But more avenues doesn’t have to come with more congestion.

As the crow flies, so do words. We’ve all played the game where you start a story, whisper to the person next to you and then wait to see how the story has changed by the last person. Think of communication that way. Waters get murky, vision becomes unclear, the focus becomes blurry. But if your focus on communicating with someone is direct the impact lands tenfold. I always think of this quote from Stephen R. Covey —

“The main thing is to keep the main thing the main thing”

In millennial terms that means don’t pull your phone out or start thinking about that email, you need to respond to. Don’t tell someone, to tell someone, to mention it to someone else. Go the direct route and then actively listen to them, actively engage with them. It doesn’t have to be hard, in fact, it should be easy. We all want to connect, communicate, and collaborate. It’s in our DNA.

To quote the late great Samuel Langhorne Clemens a.k.a. Mark Twain — 

“I didn’t have time to write a short letter, so I wrote a long one instead.”

Which means it takes more mental effort to push out a 100-word letter than it does a 1000-word letter. So here are five ways communication positively affects the workplace:

  • Effective communication can help to foster robust working relationships between staff, which will, in turn, improve morale and efficiency.
  • Open communications and the ability to share ideas leads to a company where an employee doesn’t have to hide their strong opinions. The spicy Cheeto came from a lineman in the factory who had his own spicy powder he put on top. Now he is an executive.
  • A share of knowledge allows for innovation- if you understand the past and present you can be more forward thinking.
  • Company-wide communication leads to ideas, collaboration, and expedites processes and practices.
  • Communication allows people to fall down and get back up with confidence.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. These one-time services start at $5,000. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

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