Effective Knowledge Sharing: Benefits, Types, and Strategies for the Workplace

Learn about the benefits of knowledge sharing, the types of knowledge sharing, & strategies for promoting it in the workplace

May 5, 2023
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Knowledge sharing is the process of transferring relevant knowledge and expertise among individuals and teams within an organization. It is a critical aspect of knowledge management, which aims to create, organize, and disseminate knowledge to achieve organizational goals. In this article, we will explore the benefits of knowledge sharing, the types of knowledge sharing, and strategies for promoting knowledge sharing in the workplace.

An Example of Knowledge Sharing

An example of knowledge sharing is when an experienced employee shares their expertise with a colleague. For instance, a senior manager who has been with the company for many years may have valuable insights and tacit knowledge that could benefit a new team member. By sharing their knowledge and experience, the senior manager can help the new employee understand the company's culture, policies, and procedures. This can result in a more efficient and effective onboarding process and can also help the new employee become productive sooner.

The 7 Benefits of Knowledge Sharing

There are many advantages of knowledge sharing culture in the workplace can have many benefits, including:

  1. Promotes Innovation: Knowledge sharing promotes innovation and creativity by enabling employees to access collective knowledge and expertise. By sharing ideas and perspectives, teams can generate new solutions and approaches to problems.
  2. Improves Decision Making: Access to relevant knowledge can improve decision making by providing employees with the information they need to make informed decisions.
  3. Increases Productivity: Sharing knowledge can lead to increased productivity by reducing duplication of effort and enabling employees to work more efficiently.
  4. Enhances Employee Engagement: Encouraging knowledge sharing can enhance employee engagement by creating a culture of collaboration and shared learning.
  5. Supports Learning and Development: Knowledge sharing can support learning and development by enabling employees to acquire new skills and knowledge from their colleagues.
  6. Builds Organizational Knowledge: Sharing knowledge can help build organizational knowledge by capturing and preserving valuable knowledge and expertise.
  7. Enhances Company Culture: Encouraging knowledge sharing can enhance company culture by promoting openness, transparency, and trust.

What is Knowledge Sharing at the Workplace?

Knowledge sharing in the workplace is the process of exchanging relevant knowledge and expertise among employees to achieve organizational goals. It involves both explicit knowledge, such as policies, procedures, and best practices, and tacit knowledge, which is the knowledge that is difficult to articulate or document, such as intuition, experience, and skills.

Types of Knowledge Sharing

There are various types of knowledge sharing, including:

  1. Communities of Practice: Communities of practice are groups of individuals who share a common interest or expertise and collaborate to learn from each other. These communities can be formed within an organization or across organizations and can be virtual or physical.
  2. Peer-Assisted Learning: Peer-assisted learning is a form of knowledge sharing where employees learn from their peers through mentoring, coaching, or shadowing.
  3. Knowledge Management Tools: Knowledge management tools are software applications that support the creation, organization, and dissemination of knowledge. Examples of knowledge management tools include wikis, blogs, forums, and knowledge bases.
  4. Social Media: Social media can be used to share knowledge and expertise among employees. Platforms such as LinkedIn and Twitter can be used to connect with colleagues and industry experts and share insights and information.

Strategies for Encouraging Knowledge Sharing

To encourage knowledge sharing in the workplace, organizations can implement the following strategies:

  1. Create a Knowledge Sharing Culture: To promote knowledge sharing, organizations need to create a culture that values and rewards knowledge sharing. This can be achieved by providing recognition and incentives for employees who share knowledge and by creating an environment of trust and openness.
  2. Facilitate Knowledge Sharing: Organizations can facilitate knowledge sharing by providing employees with the tools and resources they need to share knowledge. This can include knowledge management tools, training programs, and communication channels.
  3. Encourage Collaboration: Collaboration can facilitate knowledge sharing by bringing together individuals with different backgrounds, perspectives, and expertise. Encouraging collaboration can be achieved by creating opportunities for team-building, cross-functional projects, and knowledge-sharing sessions.
  4. Foster a Learning Culture: Organizations can foster a learning culture by encouraging employees to continuously learn and develop their skills and knowledge. This can be achieved by providing training programs, mentoring, coaching, and other learning opportunities.
  5. Promote Transparency: Promoting transparency can encourage knowledge sharing by making information accessible and understandable. This can be achieved by providing clear and concise communication, making policies and procedures accessible, and promoting open communication channels.
  6. Lead by Example: Leaders can promote knowledge sharing by leading by example. When leaders share their knowledge and expertise, it sets an example for others to follow and reinforces the importance of knowledge sharing.
  7. Measure and Evaluate: Organizations should measure and evaluate their knowledge-sharing initiatives to assess their effectiveness and identify areas for improvement. This can be achieved by collecting feedback from employees, tracking the use of knowledge management tools, and analyzing performance metrics.


Knowledge sharing is a critical aspect of knowledge management and can have many benefits for organizations, including promoting innovation, improving decision-making, and enhancing employee engagement. To encourage knowledge sharing in the workplace, organizations need to create a culture that values and rewards knowledge sharing, facilitates knowledge sharing through tools and resources, encourages collaboration, fosters a learning culture, promotes transparency, leads by example, and measures and evaluates their knowledge-sharing initiatives. By implementing these strategies, organizations can build a more effective knowledge-sharing system that captures and preserves valuable knowledge and expertise and promotes continuous learning and development among their knowledge workers.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

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Please schedule time with an expert and we will help you to get all your questions answered