How to Use Slack to Create a Positive Work Culture

Every business can benefit from creating a positive work environment where your team feels encouraged, engaged, and recognized...

April 28, 2020

Every business can benefit from creating a positive work environment where your team feels encouraged, engaged, and recognized for their hard work. Slack is a platform designed for communication and collaboration and can be a wonderful tool that can benefit your workforce in many ways.

Slack offers much more than your traditional emails or chat rooms. Your team can talk directly to other team members, or you can create channels where groups of specific people can chat and share ideas. The platform allows you to upload files, use emojis and GIFs, pin important posts, and more. However, the benefits of Slack go far beyond just communication. Your business can harness Slack to boost employee engagement, create a sense of community in your workforce, and even give employee recognition.

How do you increase engagement on Slack
Did you know that according to the Corporate Leadership Council, employees with lower engagement are four times more likely to leave their jobs than employees that are highly engaged? Slack can help you tackle this issue, and even track engagement.

Slack has built-in reporting that you can access at any time. This is a great tool to tell how engaged your employees are and if you need to make improvements.

Here are some examples of data that is trackable on Slack:

  • How many messages have been sent and from where (channels or direct)
  • Number of users online
  • How many files people are uploading

Use Slack as your go-to platform for information sharing and make the most of the tools they offer. Collaborating is easy with the ability to share files and by using “pinned” posts.

Make sure you are utilizing the “star” function. This is meant to prioritize discussions, so this will keep the important stuff at the top of the list, encouraging conversations and participation.

How do you create community on Slack
Channels are a great way to create a community while using Slack. Create fun channels to encourage participation, to share ideas, and to get creative.

Creating a sense of community builds a stronger team, promotes teamwork, and fosters a happy work environment.

Use these channel ideas to help foster a sense of community within your team:

  • Create a channel for all of your staff. Make the topic something broad to encourage conversation and participation.
  • Have a channel for each of your departments, so there is one place they can all easily discuss important subjects and share ideas.
  • Take your projects to Slack through channels. Add the members of a project team so they can utilize Slack as their main form of communication and collaboration.
  • It doesn’t have to be all business. You can create channels that are just for sharing ideas and are related to fun topics!
  • Make recognition a part of your culture. Create channels that are just for celebrating achievements, announcing birthdays, and recognizing work anniversaries.


How do you give praise & recognition on Slack
Employee recognition can be a critical part of building great company culture. A survey by Sirota Consulting revealed that only 51% of workers were satisfied with recognition they received after a job well done. Rather than relying on management and leadership to be responsible for recognition, you can rely on your entire team to help.

Make the most of Slack by encouraging peer recognition for a job well done. Since you have the ability to tag people within channels, you can have your employees involved in pointing out when someone goes above-and-beyond.

There are lots of options for implementing a recognition system:

  • Create a channel where employees can tag co-workers they feel deserve to be recognized.
  • Use these recognitions to determine employee of the week/month/quarter/year.
  • Set up point systems, with prizes for reaching certain scores.
  • Create a task force of employees that are responsible for encouraging peer recognition.

Decide on the parameters and put them in a pinned post under your recognition channel. Assign moderators and put someone in charge of tracking achievements. Think of new and exciting prizes to keep employees engaged and participating. Giving visibility to positive contributions not only encourages hard work, but it keeps your team happy!

Integrating apps into Slack
Slack offers the unique feature of integrating apps. To make the most of Slack, use Assembly to empower your work team!

Assembly is a recognition and engagement platform that helps scale your company culture. Through features such as easy-to-track recognition, culture rewards, and badges, creating a positive work culture has never been easier! Assembly focuses on peer recognition, and even has built-in rewards such as gift cards. They even have built-in birthday bots so you never miss an important day for your staff!


See how Assembly can help scale your company culture; we are free to use for unlimited users!

About the Author: Christina Seidel
Christina Seidel was a marketing major who has been working in both the sales and HR field. She is a seasoned content and copywriter who has several published articles Christina is a sports-fanatic and animal lover, and when she is not working she can be found on the softball field. You can reach Christina at lifelettersbychristina@gmail.com or find her on LinkedIn.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. These one-time services start at $5,000. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

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