We're Evolving

We are proud to announce the launch of our new company name and logo as part of the ongoing evolution of our company’s mission...

June 24, 2019

We are proud to announce the launch of our new company name and logo as part of the ongoing evolution of our company’s mission. We’d like to share some of the reasoning behind this change.

Our business has grown since launch and is evolving. After careful consideration, we chose a new name and logo that reflects a more modern look and captures our mission to cultivate workplace engagement, alignment, and happiness.

Where CarrotHR felt slightly one dimensional, Assembly enables more breathing room for us to explore building a more comprehensive cultural platform. To touch on the logo, we wanted something rooted deeply in communication but felt talk or chat bubbles have been overused. After lots of research and consultation, we landed on an homage to Morse Code. Morse Code changed the way we communicated and we expect to do the same for organizations. Getting back to our name change, Assembly is defined as a group of people gathered together in one place for a common purpose – this is the exact notion we built this company on. We want to help employees get three things from their roles at their companies:

  • We want to help team members gather together and collaborate more productively
  • We want to help team members find their purpose and feel recognized in an organization
  • We want to help team members align around the purpose of their organization With this change, we aim to present ourselves better and build useful tools that help teams and organizations engage in the most meaningful ways possible.

The change brings with it two minor changes that don’t affect the experience in any way:

  • There will be more focus on “Giving Recognition” rather than giving carrots or points
  • Carrots will be renamed to Gold. Gold will be earned and given exactly the same way Carrots are earned or given today (no functional changes) We’ll be migrating over the next few weeks and updating all our collaterals, web pages, etc with the new name and logo.

If you have used the CarrotHR logo in any of your internal materials, please assist us in updating them. We appreciate everyone’s contribution and support in this change. If you have any questions, please don’t hesitate to contact us.

Thank you,

Team Assembly

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. These one-time services start at $5,000. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered