Why Transparency Fans the Flames of Purpose

Transparency, as it pertains to behavior, implies openness, communication, and accountability. It says “I trust you and I valu...

February 14, 2019

Transparency, as it pertains to behavior, implies openness, communication, and accountability.

It says “I trust you and I value your opinion.” Now let’s swap “I” with “the company” for organizational and business purposes.

The company trusts you and the company values your opinion. Any employee met with this is going to feel their role is important, valued and critical to the bottom line. And it is.

If you want a culture that lends itself to bringing out every employee’s best efforts you need to be fully transparent of the companies goals and it’s abilities to get there.

Employees now more than ever crave meaning and purpose in their work lives as much as they do in their personal. They want the two to be intertwined and harmonious. They want to feel valued, trusted and challenged. It is in a company’s best interest to grant that craving and fan the flame of their employees’ purpose.

Employees need to be asking:

  • Where are we headed?
  • Why?
  • Who am I doing this with?
  • How are we going to get there?
  • And what part do I have to play in all of this?

If employees are asking these questions and the company is answering them with full transparency you’re ahead of the game and on the way to a winning culture and company.

Take Netflix for example as an extreme case. Spill numbers. Spill strategy. Spill the vision. Spill the goals. Patty Mccord, the woman who built Netflix’s culture encouraged her employees at Netflix to listen in on the earnings reports and read over the P&Ls. She knew that making employees privy to C-Suite knowledge bolsters trust and value. It aligns everyone. It says we trust you, this is where we’re at and this is where we want to go. How are you going to help us get there?

“Earn trust, earn trust, earn trust. Then you can worry about the rest.” – Seth Godin You’re probably wondering how to infuse transparency in the workplace? It’s easy. Start sharing. Start communicating. Start trusting. Just like any good personal relationship, a strong business relationship involves all of these. If that new marketing campaign leading up to that webinar didn’t do well, say it and talk about it. Figure out together how to do it better next time. If Q2 isn’t meeting expectations, talk about it. Express the failure and embrace the process of getting it done better next time. Trust your co-workers with individual and teamwork issues and be transparent about the results. That’s going to drive optimal workshop sessions and encourage everyone to bring their two cents to the table and figure out the best solutions. Now go into the office tomorrow and start practicing transparency and start reaping the benefits of trust, loyalty, and harmony amongst your colleagues. Fan their purpose.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. These one-time services start at $5,000. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

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