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Discover our top 5 communication channels to help your employees collaborate more effectively.
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Have you ever found yourself in the workplace, feeling the frustrations of trying to connect with your team effectively? You're not alone.
We've all experienced it – the relentless battle with overflowing inboxes, the endless search for important updates, and the exasperation of watching productivity take a nosedive because of communication struggles.
The true cost of these daily irritations goes beyond mere inconvenience. It affects productivity and raises the risk of crucial information slipping through the cracks.
But here's the silver lining: it doesn't have to be this way.
In this blog, we're about to unveil the top communication channels that can revolutionize the way your team collaborates. Plus, we’ll answer the pressing question: How can you harness these communication channels to propel your company towards success?
Before we get into the different types of communication channels for employees, let's clear up what they actually are. Think of internal communication channels as the bridges that connect your employees within the company. These channels come in various forms, from the familiar email newsletters to those one-on-one chats with colleagues.
Suppose you're a vital part of a team in a cloud based call center software company. Your mission? To keep the lines of communication wide open, not just within your team but also with your customers. In this context, internal communication channels are the tools and methods that empower you to work seamlessly with your team. They're the threads that bind everyone together, connecting you with colleagues and ensuring information flows effortlessly throughout the business.
Internal and external communication may sound similar, but they're as different as night and day in the business world.
Internal communication is all about keeping things humming inside the company. It's the chats around the water cooler, the emails that keep your project moving, or the conversations over Real VNC’s remote support software if you’re a distributed team. In a nutshell, it's how the people within your company share information and work together.
External communication, on the other hand, is the friendly face your company shows to the world. It's the way you talk to your customers, partners, investors, or the general public. Whether it's your website, social media presence, or marketing campaigns, it's all about telling the world who you are and what you do.
Let's say you've just launched a fantastic new product, like predictive dialers, at your company. Your internal communication channels will help your sales team get up to speed on how to use them effectively. Meanwhile, your external communication channels will let your customers know about this exciting new offering, sparking their interest.
Let's take a moment to appreciate the incredible benefits that effective internal communication and collaboration bring to the table. Research has found that the top benefits included:
Online collaboration tools have been found to scale up productivity by a staggering 30%. Imagine your team working more efficiently, accomplishing tasks faster, and achieving more in less time.
Effective communication generates a remarkable 4.5 times higher talent retention rate. When employees feel heard and valued, they're more likely to stick around, which is a major win for your organization.
Recognizing the quality work and achievements of teams can increase profits by a substantial 29%. When employees are acknowledged and motivated through collaboration, it has a direct impact on your company's bottom line.
These statistics not only emphasize the tangible benefits of internal communication and collaboration but also underscore their potential to transform your company's success. So, as you explore and harness these communication channels, keep these remarkable statistics in mind, knowing that they can be the driving force behind your business’ growth.
You now know what internal communication channels, how they differ from external channels, and why it’s important. So, it's time to give you the lowdown on our favorite communication channels for employee collaboration. These include:
Internal email is the traditional go-to method for connecting with colleagues and sharing lots of information. You can use them for:
The beauty of internal emails lies in their accessibility. Employees can easily store and search for these emails in their inboxes, offering a quick reference to vital information whenever needed. Plus, Unlike one-sided notices, internal emails promote active interaction. They enable employees to respond, ask questions, and engage in meaningful conversations.
Employee newsletters are your versatile communication allies, delivered at regular intervals to keep your team informed. Why are they essential, you ask?
In the world of modern internal communication, SMS text messages have emerged as the speed demons. While email is essential, it doesn't always reach every employee promptly, especially those working outside the office or on the go.
Frontline or deskless employees and frequent travelers may not have immediate access to their email, but chances are they've got their trusty mobile devices by their side.
But here's the real game-changer – SMS is not just for quick chats. It can be your go-to for real-time, on-the-go communication. You can even tap into the potential of conversational AI SMS, making your conversations more innovative and engaging than ever before.
These tools may not be the first things that come to mind when you think of boosting communication, but trust us, they play an important role in keeping employee collaboration on point.
Platforms including Trello and Jira are your ticket to a well-organized team, ensuring everyone knows their tasks and deadlines. Without them, it can feel difficult to keep your employees on the same page. But that's not all. They also come with nifty communication features like instant messaging, team chats, and tagging, making it easy to collaborate and stay in sync.
So, if you're working on a marketing campaign to sell .ai domain names or any other project, these tools can keep everything in order, everyone on the same wavelength, and ensure your team's success.
Image sourced from joinassembly.com
Now, let's talk about our favorite internal communication channel - the intranet. It's like a private digital hub within your company where information and teamwork come together smoothly.
With platforms like Assembly, your intranet becomes the central core of your digital workspace. It's where your team members have all they need for efficient communication, collaboration, and engagement. Imagine a place where you can find, share, communicate, and connect all in one go. Assembly turns this vision into a reality that offers you the following:
So there you have it. A complete journey through employee communication channels. Now it's time to get to the heart of the matter: How can you make these tools work for your company's success?
In the business world, success heavily depends on how well your team communicates. These channels enable your team to connect, share, and collaborate with ease. Whether you want to streamline processes, boost productivity, foster a strong company culture, or simply keep everyone in the loop, they can be your ticket to making it happen.
Now, the ball is in your court. Take these channels and tailor them to your unique needs. Choose the ones that match your goals and company culture, and use them to their fullest potential. Success is just a conversation away!
Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.
Explore Guide
Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.
There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.
Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.
The minimum agreement term is a 12-month subscription.
We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.
Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.
All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.
At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.
The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.
We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.
For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.
If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.
If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.
Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!
While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.
Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.
Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.
That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.
They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.
No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.
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