Embracing Feedback: How to Take Action on Employee Survey Results

Turn employee survey feedback into action with best practices for analyzing, communicating, and implementing meaningful changes.

June 8, 2025
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How would you describe your job to a five year old?
What season would you be?
What is a weird food you have tried? Would you eat it again?
What is your favorite holiday tradition?
Would you go in the mother-ship with aliens if they landed on Earth tomorrow?
What is your favorite season?
Do prefer working from home or the office?
What is your earliest memory of this job?
What is the best thing you have bought so far this year?
What is the earliest book you remember?
If you had to move to another country, which one would you choose?
You are the best criminal mastermind in the world. What crime would you commit if you knew you would get away with it?
What is your favorite movie genre to watch?
What was the last thing you ate?
What person from history would you add to Mount Rushmore?
What is a weird fact you know?
What is your favorite part of working from home?
Were the Spice Girls a good team?
Imagine you can instantly learn any language. Which would you choose?
If you could live in any state, which state would you pick?
Which fictional team is the best team of all time?
What did you want to be when you grew up?
What do you usually eat for a quick lunch?
What simple food will you never eat?
Show us the weirdest thing you have in the room with you right now.
Would you rather stay at a hotel or an AirBNB?
What is your favorite movie genre to watch?
Are you more productive in the morning or at night?
Who is someone in your community that makes a difference?
Who was your most unique pet?
Choose one famous person from history you want on your team during a zombie apocalypse.
What is a good way to give back to the community?
Which song could you listen to over and over again?
Is Hugh Grant funny?
What is your favorite thing to eat for breakfast?
Would you want to have an imaginary friend today? Did you have one as a child?
What actor or actress would you want to play you in the movie about your life?
What is the best super power?
What is your New Years resolution?
You can only eat one food again for the rest of your life. What is it?
What is the best work holiday?
What is the first gift you remember receiving?
Would you rather join Metallica or Backstreet Boys?
What is the best example of a community you have seen?
What is an easy way to do something nice for someone?
Show us your phone background and tell the story behind why you picked this image.
What was your first job?
Pick any band to play at your funeral.
If you could have an unlimited supply of one thing for the rest of your life, what would you pick?
Which superpower would you give to your arch enemy?
What is the most obscure superpower you would want?
What emoji best describes how you are feeling right now?
If you could live in any country, which country would you pick?
Would you rather live in a city or a town?
What is your favorite holiday?
What is something you accomplished as part of a team?
What is your standard office lunch?
What is your most used phone app?
What is your favorite season?
Have you ever won something as a team?
Imagine you are a professional baseball player. What is your introduction song?
Beach holiday or ski trip?
Have you ever been to a funny comedy show?
Would you rather live at the North Pole or the South Pole?
What is your favorite song to sing?
If you could live in any state, which state would you pick?
Imagine you could teleport anywhere. Where would you go right now?
What is the most unusual job you have heard of?
What was the last thing you ate?
You can visit any fictional time or place. Which would you pick?
What do your family and friends think you do all day?
What movie do you wish you could watch again for the first time?
Show us your most-used emoji.
What was the most unique style or fashion trend you ever embraced?
What movie defined your generation?
You are stranded on a remote desert island. Are you alone or with your worst enemy?
What is your favorite knock-knock joke?
Have you ever told someone Santa is not real?
Do you know how to speak more than one language?
On a scale of 1 – 10, how much of a team player are you?
What is your #1 recommendation in this city?
What is your favorite holiday?
What bucket list item do you most want to check off in the next six months?
What is your favorite mythical creature?
What was the first way you made money?
If you could be great at any Olympic sport, which would it be?
Which song could you listen to over and over again?
When did you start liking/hating mushrooms?
Where is your favorite vacation spot?
Do you take your PTO all at one time, or another way?
Which show do you remember most from your childhood?
Which beverage goes best with pizza?
Would you want to have a personal assistant follow you around everywhere and do what you asked of them?
Have you ever met your idol?
What did you want to be when you grew up?
Would you rather live 100 years in the past or 100 years in the future?
What is your hobby?
When you are alone in the car, what volume is the music at?
Imagine you no longer have to work. How would you spend a Tuesday?
What is your favorite type of sandwich?

In today’s rapidly evolving workplace, employee feedback is more than just a box to check—it’s a vital driver of trust, engagement, and continuous improvement. While collecting feedback through employee surveys is a crucial first step, the real value emerges when organizations take meaningful action based on what employees share. This article offers a comprehensive roadmap for HR professionals, managers, and organizational leaders to move beyond data collection and turn survey results into impactful change.

The Value of Employee Feedback

Employee surveys are powerful tools for boosting engagement, identifying organizational strengths and weaknesses, and driving growth. When employees see their feedback leading to real change, it builds trust, improves morale, and increases retention. Conversely, ignoring feedback can erode trust, cause disengagement, and lead to survey fatigue—where employees stop participating because they believe their input doesn’t matter.

Interpreting Survey Results

Best Practices for Analysis

  • Thank employees promptly for their participation and set expectations for next steps.
  • Analyze both quantitative and qualitative data. Look at scores, ratings, comments, and suggestions to get a holistic view.
  • Identify key themes and trends. Look for patterns across departments, locations, or demographics.
  • Involve cross-functional teams in the review process to gain diverse perspectives.
  • Acknowledge positive feedback as well as areas for improvement.

Avoiding Common Pitfalls

  • Don’t focus solely on negative feedback. Celebrate strengths and successes to reinforce positive behaviors.
  • Avoid the trap of inaction. Failing to act on feedback can be more damaging than not surveying at all.

Prioritizing and Focusing Efforts

You can’t fix everything at once. Use criteria such as impact, feasibility, and urgency to prioritize issues. Involve key stakeholders—including managers and employee groups—in identifying which areas to address first. Focus on a few key organization-wide priorities, while empowering managers to tackle team-specific concerns.

  • Impact: Which issues affect the most employees or have the greatest influence on engagement?
  • Feasibility: What can realistically be addressed with available resources?
  • Urgency: Are there critical issues demanding immediate attention?
  • Strategic alignment: Which improvements support broader organizational goals?

Communicating Survey Findings

Transparency is essential. Share high-level results and key themes with all employees—not just the scores, but the insights behind them. Clearly communicate which areas will be prioritized and explain why. Be honest about what can and cannot be addressed immediately, and manage expectations regarding timelines and outcomes.

  • Share high-level results: Present key findings, overall trends, and identified themes—both positive and negative.
  • Be clear about priorities: Explicitly state which areas the organization will focus on improving.
  • Explain the “why”: Briefly explain the rationale behind choosing these priorities.
  • Manage expectations: Set realistic timelines and acknowledge all major themes, even those not being prioritized for immediate action.
  • Use multiple channels: Communicate through various channels—meetings, email, intranet—to ensure the message reaches everyone.

Developing and Implementing Action Plans

Collaborative Planning

  • Involve managers and employee focus groups in brainstorming solutions.
  • Define SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) for each priority area.
  • Assign clear ownership and accountability for each initiative.
  • Allocate necessary resources—time, budget, and personnel.

Quick Wins and Long-Term Initiatives

  • Identify and implement “quick win” changes to build momentum and demonstrate responsiveness.
  • Develop comprehensive plans for more complex, systemic challenges.
  • Balance visible short-term actions with meaningful long-term improvements.

Tracking Progress and Closing the Loop

  • Execute action plans and establish regular check-ins to monitor progress.
  • Use pulse surveys or follow-up assessments to gauge the effectiveness of changes.
  • Provide regular updates to employees about actions taken and progress made.
  • Celebrate successes and acknowledge challenges openly.
  • Link actions back to the original feedback to show employees their voices led to change.

Sustaining a Feedback-Driven Culture

Acting on feedback should be an ongoing cycle, not a one-time event. Encourage open communication, continuous listening, and regular review of progress. Integrate feedback into ongoing business processes and make it a core part of your organizational culture.

Case Studies and Real-World Examples

Many organizations have successfully transformed their cultures by embracing employee feedback. For example, a global tech company noticed low scores in communication and transparency. By sharing survey results openly, involving employees in solution brainstorming, and implementing regular town halls, they saw a 20% increase in engagement scores within a year. Another retail chain used employee feedback to revamp their onboarding process, resulting in higher retention and faster ramp-up times for new hires.

When a mid-sized technology company discovered that career development opportunities ranked as their lowest engagement factor, they implemented a mentorship program, created clear career pathways, and allocated learning budgets for each employee. Within six months, their follow-up pulse survey showed a 24% improvement in career development satisfaction scores and a 17% decrease in turnover among high-potential employees.

Practical Tools and Resources

  • Checklist for post-survey actions: Ensure you thank employees, analyze data, communicate results, and develop action plans.
  • Template for a simple action plan: Define goals, assign owners, set deadlines, and track progress.
  • Infographic summarizing the steps: Visualize the feedback-to-action process for easy reference.
  • Quotes from HR leaders or engagement experts: “Feedback is the breakfast of champions. But only if you act on it.”

From Feedback to Action

Consistently acting on employee feedback builds trust, drives engagement, and leads to meaningful organizational improvement. Audit your current feedback implementation processes and commit to at least three specific improvements in how you respond to employee input. Start planning your post-survey communication strategy today, and remember: closing the feedback loop transforms surveys from organizational rituals into catalysts for positive change.

Ready to turn employee feedback into real results? Schedule a demo with Assembly and discover how our platform can help you close the feedback loop and drive engagement.

FAQs:

1. What should you do after receiving employee survey results?

After receiving employee survey results, thank participants, analyze the data for key themes, communicate findings transparently, prioritize issues, and develop actionable plans. Most importantly, follow up with regular updates and show employees how their feedback is driving change.

2. How do you prioritize actions from employee feedback?

Prioritize actions based on impact, feasibility, and urgency. Involve stakeholders in the decision-making process, focus on a few high-impact areas, and empower managers to address team-specific concerns.

3. Why is it important to act on employee survey feedback?

Acting on feedback builds trust, increases engagement, and improves retention. Ignoring feedback can lead to disengagement, survey fatigue, and a loss of credibility with employees.

4. How can you ensure employees see the impact of their feedback?

Communicate openly about survey results, share action plans, provide regular progress updates, and link changes directly to employee feedback. Celebrate successes and acknowledge ongoing challenges to maintain transparency.

Browse our Free Employee Recognition Guide

Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered