What does success look like?

How do I achieve success with my program?

Glad you asked! Let's dive into what can be done to strengthen company culture, grow customer retention, and increase employee satisfaction. Happy employees lead to happy customers.

A lot of companies tend to deprioritize recognition programs. It can be viewed as a 'nice to have' rather than a 'must-have' and therefore doesn't warrant a budget. The truth is, it is just as much of a 'must-have' as the employees that do the work. The critical thing to remember is that a good recognition program will pay for itself with happier employees that are loyal to the company.

Of course, people could leave for other reasons, but reputation stays, and fantastic talent that you are hoping to attract will find out. Rather than spending money on often pointless and barely appreciated snacks or unlimited drinks, invest in the employees' confidence through a recognition program.

What are the steps to create a successful employee recognition program?

Some steps that can help simplify the process of starting a recognition program:

  1. Develop the reasons why it is essential. No one knows your organization, its' people, and their problems better than you do. Utilize your knowledge to build out the case for why employee recognition is critical to the company's success overall. The key is to focus on employee satisfaction, retention, and the effect turnover has on the company. Pull out company NPS surveys, feedback from past employees, or do a spot check survey to prove the need.
  2. Find advocates within the organization. It's always easier to climb a mountain with others than all by yourself. Build a team of advocates within your company that recognizes the importance of happy employees and is willing to fight for its success. Having people from different backgrounds and departments contribute to the employee recognition program will only enrich it and make it more successful. They can help create a proof of concept program that can be tested and optimized as it expands.
  3. Understand & align on the type of recognition you employees expect. Recognition and rewards can look very different as they should - no two companies are the same. Lean into the company values and bring them to life to make a program relevant and applicable. Employees tend to participate in recognition programs when it doesn't feel forced but instead encouraged, finding what motivates people and using that as a guiding force. A great way to get more ideas is to launch an internal survey or simply talk to employees to see what resonates and excites them.
  4. Set yourselves up for success with benchmarks. Measure and improve is the name of the game. To know the impact a program has on the company, make sure to set the benchmark. Build a quick survey to get an understanding of how rewarded and recognized employees feel before the launch. This will serve as a benchmark for the future and something to help show success. Follow tips and best practices that will prove the program's value long-term and measure success along the way.

Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. These one-time services start at $5,000. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered