5 Key Employee Engagement KPIs You Must Track in 2023

Tracking these five key employee engagement KPIs will not only give you a way to measure your efforts and give valuable insights

April 4, 2022
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How would you describe your job to a five year old?
What season would you be?
What is a weird food you have tried? Would you eat it again?
What is your favorite holiday tradition?
Would you go in the mother-ship with aliens if they landed on Earth tomorrow?
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Do prefer working from home or the office?
What is your earliest memory of this job?
What is the best thing you have bought so far this year?
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If you had to move to another country, which one would you choose?
You are the best criminal mastermind in the world. What crime would you commit if you knew you would get away with it?
What is your favorite movie genre to watch?
What was the last thing you ate?
What person from history would you add to Mount Rushmore?
What is a weird fact you know?
What is your favorite part of working from home?
Were the Spice Girls a good team?
Imagine you can instantly learn any language. Which would you choose?
If you could live in any state, which state would you pick?
Which fictional team is the best team of all time?
What did you want to be when you grew up?
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Show us the weirdest thing you have in the room with you right now.
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Are you more productive in the morning or at night?
Who is someone in your community that makes a difference?
Who was your most unique pet?
Choose one famous person from history you want on your team during a zombie apocalypse.
What is a good way to give back to the community?
Which song could you listen to over and over again?
Is Hugh Grant funny?
What is your favorite thing to eat for breakfast?
Would you want to have an imaginary friend today? Did you have one as a child?
What actor or actress would you want to play you in the movie about your life?
What is the best super power?
What is your New Years resolution?
You can only eat one food again for the rest of your life. What is it?
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Would you rather join Metallica or Backstreet Boys?
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Pick any band to play at your funeral.
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Which superpower would you give to your arch enemy?
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What emoji best describes how you are feeling right now?
If you could live in any country, which country would you pick?
Would you rather live in a city or a town?
What is your favorite holiday?
What is something you accomplished as part of a team?
What is your standard office lunch?
What is your most used phone app?
What is your favorite season?
Have you ever won something as a team?
Imagine you are a professional baseball player. What is your introduction song?
Beach holiday or ski trip?
Have you ever been to a funny comedy show?
Would you rather live at the North Pole or the South Pole?
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If you could live in any state, which state would you pick?
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What is the most unusual job you have heard of?
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Do you know how to speak more than one language?
On a scale of 1 – 10, how much of a team player are you?
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What is your favorite holiday?
What bucket list item do you most want to check off in the next six months?
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What was the first way you made money?
If you could be great at any Olympic sport, which would it be?
Which song could you listen to over and over again?
When did you start liking/hating mushrooms?
Where is your favorite vacation spot?
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What did you want to be when you grew up?
Would you rather live 100 years in the past or 100 years in the future?
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Imagine you no longer have to work. How would you spend a Tuesday?
What is your favorite type of sandwich?

Employee engagement is often overlooked when it comes to measuring a company’s success, but the benefit and impact it has on productivity, work culture, and employee retention should make it a priority for all companies. In the same way the companies keep a careful eye on revenue and growth, employee engagement should be measured with key performance indicators (KPIs). Tracking employee engagement KPIs will not only give you a way to measure your efforts and outcomes, but also valuable insights into your company. 

There are different KPIs to track for employee engagement, but here are five that you should definitely track to grow a successful and healthy company for 2023.

Engagement Surveys

Employee engagement is one of the critical ways to measure the health of a company so, like a regular doctor’s check up, you want to regularly conduct surveys to see how your company is doing. The survey should be structured to give you a good grasp on what your employees think is working and what could be improved in the company. A good employee engagement survey should also give insight into an employee’s well-being and participation.

Keep in mind that you need a high participation rate to get the most accurate insights from the engagement surveys. Integrate the surveys into your workflows and make them easy to complete. Make sure to create a consistent engagement benchmark for your company and compare it to others in your area and in your industry. To learn more about what an engagement survey should look like and can do, check out Assembly’s employee engagement template

eNPS Surveys

So, do you know if your employee would recommend your company to others? An eNPS (Employee net promoter score) is a quick and easy way to find out how employees feel about the company, its values, and internal cultures by determining how likely they are to recommend the company to others. The survey is centered around the question “Would you recommend others to work for your company?” Based on the answer from a scale of 0 to 10 (not likely to very likely), employees can be categorized as promoters, neutral employees or detractors. A high or low eNPS can say a lot about a company’s performance and morale.

To get the most out  of eNPS surveys and scores, keep your survey simple and focus on the likelihood of the employee recommending the company to someone else. Keep track of historical data to measure growth and patterns. Most importantly, gather actionable results and share them with stakeholders so that the insight is being used. If your eNPS tool isn’t able to do all of that, check out Assembly’s eNPS Survey template and learn more about how easy it is to personalize to fit your company’s needs

Employee Feedback 

Don’t be afraid of feedback! Honest employee feedback can provide valuable and actionable insight that can improve the company’s work culture and productivity. Provide opportunities for anyone in the company, from interns to management to the executives, to ask questions or flag issues. If you enable your employees to foster direct communications in a non-stressful environment, you’ll have a stronger idea of what is going on and more importantly, what is and is not working in the company. 

The best way to get honest feedback is provide a way for employees to anonymously submit their thoughts and questions. Consider the Ask Me Anything Flow from Assembly. This flow is totally customizable and can help create a culture of honest and open communication by providing structure on giving feedback and responding to them. Learn more about this feedback template here

Employee Satisfaction Surveys

Another valuable employee engagement KPI is employee satisfaction, also known as job satisfaction. This is just as important to measure as engagement and eNPS. The amount of satisfaction an employee has about working in the company is directly correlated to productivity and retention. This makes a lot of sense. It’s hard to produce good work and stay in a company if you’re not satisfied with your job! 

There are so many influences on employee satisfaction from work-life balance, benefits, pay, workload, and the list goes on. A regularly conducted employee satisfaction survey can gather the insights to see the areas that need improvement and the areas that are positively impacting work culture. Check out Assembly’s employee satisfaction survey template to see how you can customize the template to make it work for you and your company

New Hire and Exit Surveys

Incoming and outgoing employees can provide special feedback and insight into particular areas of employee engagement and work culture. New hire surveys can give insight into the recruitment and onboarding processes. Who better to tell you how the process is (and isn’t) working than someone who just recently went through it? The first days of a new employee can be fundamental in shaping the rest of the working experience, so make sure you have the insights to shape it into a positive experience. Try Assembly’s New Hire Survey to gather the information you need.

On the other end of things, exiting employees can provide valuable insight as well. There are a lot of reasons why an employee leaves the company, but regardless of the situation an exit interview and survey are helpful ways to learn why someone leaves but also what would make someone stay. The honest feedback provided from someone exiting the company can be used to improve retention and work culture. To get ideas on how to structure an exit interview, check out Assembly’s exit interview template

Assembly Can Help Improve Employee Engagement 

As you measure employee engagement KPIs, there are a lot of steps you can take to improve employee engagement and satisfaction. You can learn more about how Assembly helps companies like yours foster engagement holistically by making employees feel valued and connected to their work. Contact us today and take steps into improving your employee engagement. 

Browse our Free Employee Recognition Guide

Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered