Revolutionizing HR With Artificial Intelligence

Yet to be convinced about the innovative potential of AI? Discover how AI is reinventing workplace productivity. Read to find out

January 2, 2024
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Ever felt like your work routine in HR could use a smarter upgrade? 

The manual HR era is progressively phasing out, thanks to the transformative power of artificial intelligence (AI) HR tools. These tools streamline the entire recruitment process, from talent sourcing to reviewing applications to job application reviews to screening potential hires and crafting appropriate salary ranges. 

Even AI-powered chatbots are helping redefine workplace communication, providing employees with instant, accurate company information as needed. 

The ability of top AI tools to create personalized learning paths for employees also allows employees to fulfill their learning objectives. Also, AI and HR software's remarkable analytics enable organizations to formulate effective retention strategies. 

Essentially, AI in HR is a reliable means of streamlining all aspects of workflow. In this article, we’ll explore the future of AI applications in HR and its revolutionizing process. 

First, let’s go over the top AI tools in HR. 

What AI Tools Are Used In HR?

AI tools for HR employ a combination of machine learning and natural language processing to automate vital aspects of HR management. For instance, generative AI tools like AI writing tools leverage frameworks such as behavioral models and language responses to create job descriptions and performance reviews. 

Some of the top AI tools used in HR include:

  1. Applicant tracking system. 
  2. Chatbots.
  3. Learning management systems.
  4. Performance management tools.
  5. HR analytics.

  1. Applicant tracking system 

Artificial intelligence HR recruiting is one of the major applications of AI in HR. According to a recent survey, approximately 80% of HR professionals are integrating AI into their organizations’ recruitment process.

An applicant tracking system (ATS) streamlines the recruitment process by optimizing the different phases of an organization’s hiring cycle. This allows an organization to find highly skilled candidates quickly. An ATS can also screen large amounts of resumes in record time, shortlist qualified candidates, and schedule and conduct initial interviews. 

ATS uses machine learning protocols to scrutinize large chunks of job applications and develop a list of well-suited applicants who have fulfilled predetermined criteria, allowing HR professionals to gain sufficient time to address other important HR-related tasks.

  1. Chatbots

Onboarding just got more seamless with the creation of AI-powered chatbots. 

Chatbots use the natural language processing technology to understand and respond to questions. They simplify the onboarding process by providing newly hired employees with relevant real-time company information when prompted. This enhances the onboarding experience of new hires, fostering employee satisfaction and engagement.

Additionally, chatbots can walk new hires through important paperwork, filing, and deadlines. This ensures a smoother transition into their job roles and takes a significant burden off hiring managers, seeing that artificial intelligence HR recruitment is time-saving.

Assembly’s Dora is an AI-powered chatbot that harnesses the power of natural language processing to systematize and consolidate workplace communication. Begin your free trial today.

  1. Learning management systems 

AI-powered learning management systems are changing the outlook of training and growth in the workplace.

Artificial intelligence accelerates the learning curve of employees in an organization. They analyze employee data, particularly those relating to skills and career aspirations, and then recommend training materials that promote upskilling and career advancement. This means that training within an organization can be tailored to satisfy the learning needs of employees.

Moreover, the dynamic nature of the modern workplace, orchestrated by rapid technological advances, has increased the need for capacity building within an organization’s workforce.

AI learning platforms also provide team managers with an effective means of monitoring employee skill acquisition drive. They provide managers with information on the skills lacking within the team and how to fill the skill gap. Also, it makes it easier to identify and promote talented employees.

  1. Performance management tools 

Performance management is a vital aspect of human resources management. It’s a way of guaranteeing continual productivity in an organization. Also, it safeguards against high turnover rates. 

AI HR software uses machine learning to map patterns and trends in individual employee performance and the overall team. These trends provide insights into employee commitment to assigned tasks and team collaboration efforts. It also provides early warning signs of employee dissatisfaction and potential exits.

The insights from employee data assessment also inform appropriate intervention strategies that reduce employee turnover. In addition, real-time performance review ensures prompt delivery of constructive feedback. 

Overall, automation of performance metrics helps to improve workforce planning.

  1. HR analytics 

AI-generated analytics are top-tier. They are real-time, immersive, and fully detailed. 

AI in HR statistics leads the way in predictive analytics and informed decision-making as its algorithms can break down enormous data sets into a series of actionable data sets. These extensive data collections provide information about relevant workforce dynamics, key performance indicators (KPIs), and aspects of workflow requiring improvements.

For instance, Assembly’s HR analytics can provide an in-depth analysis of a potential business model, stating its pros, drawbacks, and suggestions to prevent drawbacks. Try it Today.

What HR Tasks Can Be Automated?

Considering the high volume of tasks undertaken by HR professionals, the best way to go is automation. AI can streamline the following HR activities:

  1. Recruiting.
  2. Employee experience. 
  3. Employee performance.
  1. Recruiting. 

Recruitment is a capital-intensive and time-consuming exercise for HR professionals. Introducing AI in recruiting has helped streamline all aspects of hiring, including talent sourcing. In basic terms, if a specific market has a track record of producing skilled talent, AI HR software can direct job postings to such markets. Sometimes, they notify potential employees via email.

Before the application of AI in HR, hiring managers had to sift through stacks of documentation to identify suitable candidates. Now, the automation of this process has resulted in intelligent candidate screening, allowing these software to scan CVs and shortlist applicants using preset criteria. 

These tools can also use predictive analytics to forecast candidates who are a perfect fit for specific roles. Thus, human bias is eliminated from applicant selection.

Additionally, they streamline communications during hiring. Through chatbots, they can provide timely and accurate information to users. They also set up initial interviews with shortlisted candidates and create employee welfare packages via an automated payroll system.

  1. Employee experience. 

AI in HR provides employees with fantastic recruiting and onboarding experience. 

Traditionally, onboarding is hectic for both new hires and HR managers. The conventional onboard approach required a lot of manual work, making it more susceptible to errors and tiresome.

Thankfully, AI automation introduces ease and simplicity and provides employees with a fantastic recruiting and onboarding experience. As mentioned, AI chatbots can walk employees through all necessary onboarding documentation. More importantly, chatbots help reduce repetition, and details such as name, address, date of birth, and social security numbers can be autofilled. 

  1. Employee performance. 

The next phase following onboarding in an employee life cycle is performance management. 

As aforementioned, AI still finds applications in this area by providing employees with personalized learning programs that suit their career goals. Also, since AI enables seamless tracking of each employee's job efficiency, it can give team managers the necessary inputs to offer fair, objective, and accurate job appraisals. It also helps reduce the incidences of irregularities in payroll calculations and indiscipline in the digital workplace.

Moreover, prompt delivery of crucial feedback to employees ensures quick resolution of issues. 

AI is equally important in a virtual workplace environment where a key performance metric is work hours, clocking in, and clocking out. Manual attendance recording can be error-prone, while automation makes monitoring of login, logout, break, and work time more accurate. 

What Is The Future Of HR Automation?

HR automation is projected to evolve. Automation will shape the future trajectory of HR practices and make them more efficient. A recent report by Deloitte showed that automation is projected to boost workplace productivity by 10-15%. 

Some key trends that may shape the future of HR automation include:

  1. Leveraging natural language processing

AI tools can use sentiment analysis to understand unorganized data such as employees' social attitudes and remarks. This will help recognize employee dissatisfaction quickly, enable staff to implement proactive measures, and avoid massive employee churning. Similarly, HR automation will assist in executing complex HR practices such as succession planning and personnel management.

HR automation will also make the future workplace more diverse and inclusive. This stems from the ability of AI tools to remove most forms of bias in hiring, giving room for a diverse and inclusive workforce that fosters innovation and growth. 

  1. 24/7 Virtual Assistants

Additionally, AI-powered chatbots will function as 24/7 virtual assistants in the coming years, equipping employees with vital organizational details and additional resources such as mental health and wellness information. And AI chatbots like Assembly’s Dora will help inject a personalized touch into workplace communication, boosting employee engagement.

  1. Predicting Analysis

HR automation will most likely fully transform the world of HR analytics. AI-generated HR analytics will promote data-driven decision-making through forecasting modeling, big data analysis, and intelligent computing, improving overall productivity.

Also, in keeping with the existing trend of AI integrations going beyond administrative tasks, HR automation will play an active role in fostering performance management in organizations.

Ethical Concerns in AI

Of course, with rapid advancements come newer challenges, and ethical concerns are at the top of the list. In a recent survey by Deloitte, 33% of CEOs surveyed highlighted ethical risks as one of the top three concerns of AI in HR. In essence, data privacy will be a top priority for AI tools. 

Since AI produces statistics through extensive data mining, ethical responsibility is still vital in maintaining the momentum of HR automation. Thus, HR professionals must keep to ethical standards when handling employee data. They must also endeavor to protect against data leaks and cyber assaults. Also, AI protocols employed in AI tools should be transparent.

In summary, AI will dictate the future of the HR industry, but it won’t replace the place of humans. The emotional intelligence provided by HR potentials will remain vital in building trust, understanding employees’ perspectives, and fostering positive workplace relationships.

In Employee Management, HR Automation Is The New Frontier 

The importance of artificial intelligence in HR is HR automation. It has come to stay; the good news is that it can only improve.

According to a recent survey, 85% of organizations surveyed have completed the process of automating or are in the process of automating their performance management strategies.

Since the introduction of AI in HR, HR professionals' ability to foster employee engagement has greatly improved. Also, the capacity of AI HR software to streamline and optimize employee onboarding enables organizations to attract and keep top talents. Similarly, HR automation’s enhanced performance management can significantly reduce turnover rates.

Also, the in-depth analytics provided by AI HR statistics offer organizations the information to formulate and implement innovative business models, address productivity challenges, and optimize employees’ experience. 

In simple terms, AI in HR is a strategic partnership that brings about optimal outcomes by balancing technological innovation with human expertise.

Begin your AI partnership today with Assembly’s Dora. Click to get started.

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