The Impact Of Peer-To-Peer Recognition In The Workplace

Thinking of starting a peer recognition program in your company? Here’s the perfect tool to help you achieve maximal impact

March 25, 2024
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In the traditional workplace, recognition is typically top-down, where management recognizes their employees and acknowledges their efforts. And while that’s a fantastic method, recognition shouldn’t always be linear.

A recent study showed that 90% of employees felt more satisfied when they received value-based recognition from their peers. According to Harvard Business Review, high-performing teams receive, on average, six times more positive feedback from their peers than low-performing teams.

Peer-to-peer recognition plays an integral role in every company's growth! It is crucial in optimizing an organization's workplace recognition program. Since employees spend a significant amount of their time interacting with each other, establishing a culture that encourages peer-to-peer rewards is essential. 

It helps create a supportive atmosphere that encourages employees to perform their best work. Moreover, a work culture that encourages peer recognition enables team members to regularly acknowledge the efforts of their colleagues, build strong workplace relationships, and collaborate more effectively.

In this article, we'll define the significance of peer-to-peer recognition in the workplace, exploring its benefits, implementation strategies, and positive impact on employee morale and overall organizational success.

What's The Power Of Peer-To-Peer Recognition?

Peer-to-peer recognition is a simple concept that involves team members, colleagues, and co-workers appreciating each other's efforts in the workplace. It acknowledges significant achievements such as work anniversaries, project completions, and outstanding performance. According to SHRM, workplace recognition is highly beneficial as it fosters teamwork and increases employee engagement.

Peer recognition is an effective way to maintain a positive work environment in an organization. It involves the entire workforce and aims to improve team morale by showing appreciation through words of affirmation, rewards, and public recognition. When companies encourage peer-to-peer rewards, team members become more receptive to the quality of work each individual puts in, allowing a free flow of appreciation among the team members.

Recognizing employees is crucial for fostering a collaborative work environment. A study by PeopleMattersGlobal found that employee satisfaction is 23.3% more closely tied to relationships with colleagues than with direct managers. This finding highlights the importance of peer recognition as a vital component of any organization's retention strategy.

Peer recognition can be formal and informal. It can be through personalized thank-you notes, celebratory emails, positive feedback on the company's public forum, LinkedIn endorsements, or a company-wide technology-powered recognition system that simplifies the process of employees appreciating each other. With the help of these technological solutions, employees can nominate their colleagues for rewards.

Assembly has hand-picked a range of highly effective peer-to-peer recognition ideas.

Why Is It Important To Recognize Peers?

Peer-to-peer staff appreciation serves two purposes: first, it reinforces positive work ethics, and second, it encourages other team members to adopt these values.

Establishing a recognition-driven work environment is highly advantageous. Peer-to-peer recognition offers several benefits, including:

  1. Boosts Morale and Motivation
  2. Strengthens Team Dynamics
  3. Enhances Employee Engagement
  4. Encourages Continuous Improvement
  5. Reduces employee turnover
  1. Boosts morale and motivation 

Humans have a natural psychological desire to be acknowledged and recognized. This need arises from a combination of factors, such as the yearning for self-improvement, a belief in our ability to accomplish tasks with minimal assistance, and the desire to feel connected to a social group.

An increase in recognition at work boosts employee morale, and happy employees are likelier to put extra effort into carrying out their tasks. Conversely, low morale potentiates employee disengagement, leading to poor performance.

Peer recognition is a powerful motivator for employees and doesn't have to be expensive. Incorporating a positive feedback loop into a team's workflow can naturally stimulate employees to perform better. Research has shown that employees are more satisfied with their jobs when they are part of a work culture that promotes gratitude.

This cycle of appreciation also helps employees understand how their work relates to the duties of other team members and how the organization functions as a whole.

  1. Strengthens team dynamics

Peer-to-peer appreciation gifts are essential in maintaining a balanced team dynamic. They help foster camaraderie and respect in the workplace. Unlike the traditional top-down approach, where managers might consider giving awards out of obligation, peer recognition can be spontaneous and informal. Employees can send out shout-outs to their colleagues when they feel inspired, and these expressions of appreciation are heartfelt.

Collaboration has become a crucial component of the workplace, and studies estimate that teams now spend 50% more time on collaboration than five years ago. According to Harvard Health, peer-to-peer recognition fortifies team cohesion by breaking down communication barriers and creating a sense of belonging and teamwork. 

Encouraging peer recognition is a better way to motivate employees than having them compete for a single "Employee of the Year" award. Peer recognition creates equity and fosters more idea-sharing and support among employees, leading to higher commitment levels toward achieving common objectives and improved overall productivity.

  1. Enhances employee engagement

Peer-to-peer recognition is a great way to keep employees engaged in their work for longer. This recognition style empowers employees to better understand an organization's values and objectives. When employees feel more connected to their work, they are more motivated to exceed expectations and go above and beyond in their assigned tasks.

According to Gartner, peer recognition can improve workplace performance by 14%. This finding aligns with the idea that employee engagement is enhanced when employees feel valued and appreciated for their work.

In a study conducted by SHRM, 57% of HR professionals who implemented peer recognition witnessed a 10% boost in employee engagement compared to those who opted for other recognition strategies.

  1. Encourages continuous improvement 

Motivating employees is crucial for fostering a culture that values fresh ideas and meaningful contributions. When employees know their colleagues will recognize and appreciate their hard work, they are inspired to generate more creative insights and innovative solutions.

A highly engaged workforce creates a psychologically safe workplace where employees can confidently take risks and explore new ways of performing tasks. Therefore, peer recognition allows organizations to unlock the creative potential of teams, drive innovation, and ensure continuous improvement. According to a study by Boston Consulting Group, Teams with a strong culture of peer recognition generate 1.5 times more innovative ideas than teams without such a culture.

Peer-to-peer recognition is a great way to promote employees' mental well-being. When employees receive appreciation for their work, it positively impacts their self-esteem and confidence. In an uplifting work environment, this kind of positive reinforcement can significantly reduce employee burnout and keep them in the right frame of mind to take on new challenges, learn new skills, and unlearn bad work practices.

  1. Reduces employee turnover

For many HR managers, reducing employee turnover can be challenging. One good way to address this challenge is to prioritize establishing and maintaining high levels of employee engagement. 

Since peer-to-peer recognition programs help to maintain optimal levels of employee engagement by fostering loyalty among an organization's workforce, it reduces the likelihood of employees seeking job opportunities elsewhere. According to a recent study, peer-to-peer recognition programs have significantly improved retention rates in 28% of companies that have implemented them, compared to 21% of companies that have not.

How do you facilitate peer-to-peer recognition?

Establishing a peer-to-peer recognition policy in an organization requires a multi-faceted approach. Successful implementation relies on research-driven planning and execution.

Some practical ways to implement peer recognition in the workplace include:

  1. Establish a Recognition Program
  2. Promote a Culture of Appreciation
  3. Encourage open communication 
  4. Utilize Technology
  5. Include Peer Recognition in Performance Reviews
  1. Establish a recognition program.

Implementing a formal, company-wide employee recognition program can structure your peer-to-peer rewards initiative. Such a program provides a dedicated framework for administering personalized rewards—tangible or intangible - to deserving employees. A well-organized recognition program promotes frequent, timely, and meaningful appreciation, ensuring that all positive contributions of your employees are acknowledged and celebrated. 

When setting up a recognition program, consider: 

  • The types of rewards to offer
  • The timing of these rewards, 
  • And the criteria for awarding them to nominees. 

It is also essential to define the recognition program's objectives, whether they are to increase employee engagement, reduce turnover, strengthen work culture, or improve productivity. It’s also important to establish how the program's impact will be measured, typically through employee surveys.

With the proper recognition program, workplace recognition can be fun, inclusive, and authentic. Follow Assembly’s guide to create a robust, company-wide recognition program.

  1. Promote a culture of appreciation. 

Incorporating peer recognition is easier when existing workplace recognition practices align with company values. Integrating company core attributes into your recognition program guarantees maximum impact. 

As Deloitte reported in its Global Human Capital Trends report, peer recognition improves overall workplace productivity by approximately 20% and helps to break down silos between different teams within an organization.

It is essential to make it a routine for employees to publicly recognize and appreciate their colleagues' unique strengths, contributions, and achievements in a timely and specific manner. This appreciation culture helps set clear expectations for the team and its members.
The company's internal communication tools, such as internal social feeds, can increase trust and confidence in its recognition program, motivate employees to participate, and help employees better understand how recognition works across the organization.

  1. Encourage open communication 

Peer recognition tends to thrive in an environment where employees can communicate with each other without any barriers. Open communication creates a work environment where team members feel free to provide feedback to their colleagues on their job performance. Dedicated channels such as collaborative tools or weekly check-ins also help team members to regularly appreciate one another's work inputs.

Team managers have to take the initiative when it comes to team communications. When there is open communication, employees feel valued and appreciated at work. It is particularly crucial for remote workers, who could feel alone and cut off from the group.

  1. Utilize technology

Utilizing technology is an effective way to implement recognition programs. Digital rewards platforms can simplify peer-to-peer recognition, making it easier and faster to recognize employees who deserve acknowledgment. These platforms are essential in promoting a company's culture by facilitating the prompt and easy distribution of rewards to top-performing employees. The selection of the recognition platform primarily depends on the organization's needs and preferences.

Assembly is an affordable, easy-to-use, and adaptable employee recognition software that integrates seamlessly with an organization's IT infrastructure. If you want to boost employee engagement in your peer-to-peer recognition program, Assembly is an excellent tool to help you get started. By reducing the barriers to recognition, you can encourage full participation and achieve better results. Give it a try today!

  1. Include peer recognition in performance reviews.

In modern performance reviews, it is important to include peer recognition to provide formal feedback. Allowing employees to highlight the valuable work of their colleagues within the standard performance evaluation process significantly benefits overall workplace productivity.

Hence, training employees on effective workplace recognition is crucial to your peer-to-peer recognition strategy. This training should emphasize the importance of genuine, specific, timely, and frequent recognition.

Training employees on the positive impact of recognition can lead to better performance reviews, sustained development of desirable behaviors, the identification of unique contributions, and effective gratitude expression.

Make peer-to-peer recognition the cornerstone of your work culture using Assembly

More and more companies are adopting peer rewards to create a positive work environment. The result is the development of effective working relationships that foster stronger connections to the organization's overall goals and objectives.

According to a recent SHRM Globoforce Employee Recognition Survey, companies implementing peer-to-peer recognition programs experienced positive improvements in various essential business metrics. Of the companies surveyed, 57% noticed an increase in employee engagement, 41% experienced a positive boost in customer satisfaction, 32% observed substantial productivity improvements, and another 28% reported an increase in employee retention rates.

Implementing peer recognition isn’t just a nice to have; it’s a need to have. And, using a dedicated technological tool is invaluable in streamlining the process of making recognition a daily occurrence in the workplace. 

Assembly is an employee recognition software that enables organizations to develop a recognition program around their unique company culture. Book a Free Demo Today.

Browse our Free Employee Recognition Guide

Get the foundational knowledge on creating an employee recognition program that boosts employee engagement and helps them feel valued.

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Employee recognition guide

Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at support@joinassembly.com.

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

Could find the answer you are looking for?

Please schedule time with an expert and we will help you to get all your questions answered