How to Give and Take Constructive Criticism: 5 Methods for Success

Constructive criticism is a useful tool in the workplace, but it can be difficult to provide. Learn the ways to make it easier.

May 23, 2022
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Constructive criticism is a useful tool in the workplace, but it can be difficult to provide. Whether you're giving or receiving constructive criticism, there are positive methods that can make it easier.

What is constructive criticism?

Constructive criticism is a very specific form of criticism that offers suggestions on how to improve something. It's not meant to be negative or hurtful but rather helpful and productive. This type of feedback is often given in the workplace or when collaborating with friends, family, and coworkers.

What are the 4 components of constructive feedback?

1. It focuses on specific behaviors or actions.

2. It is delivered in a nonjudgmental manner.

3. It is specific and clear about what needs improvement or change.

4. It offers possible solutions to problems.

Constructive criticism vs. destructive criticism: what's the difference?

There are some basic ways to make sure your criticism helps build other people up, not tear them down. But how do you know? What kind of criticism is constructive, and what's destructive?

Constructive criticism

Constructive criticism focuses on how the recipient can improve; it's specific, actionable, and encouraging. It helps people grow, develop and learn from their mistakes.

Destructive criticism

Destructive criticism focuses on what's wrong with the person (often pointing out their flaws) instead of what they did wrong. It can be hurtful and damaging to self-esteem.

Is constructive criticism good or bad?

Constructive criticism is good because it helps people to improve their work or behavior. It also allows them to hear what they are doing well so that they can keep doing it.

Constructive criticism can be bad if done poorly, as it may make the recipient feel bad about themselves or their actions. This could cause them to lose confidence in themselves and their ability, leading them to stop trying altogether.

The key to using constructive criticism in the right way is knowing how to deliver it effectively — And it's all about being specific, respectful, and honest. Thankfully, there are management tools like Assembly's 360 Review Template that make employees giving feedback effortless and more organized.

How do you give good constructive feedback?
  1. Be specific about what you're seeing.

Instead of saying, "you never finish your work," say, "I notice that you haven't finished creating the project plan." The first statement is vague. It doesn't tell your employee exactly what they did wrong or what needs improvement. It also comes off as generalizing the inadequacy of the recipient of the feedback.

The second statement pinpoints the problem with specific detail. It also gives your employee an opportunity to defend themself if there's another side of the story.

  1. Be respectful when giving criticism.

Don't make personal attacks on someone else; focus on the issue at hand and how it impacts the company as a whole rather than just one person's career goals or desires for promotion within the company structure itself.

  1. Recommend a solution. 

Think about what would make things better for the person on the receiving end of your feedback. What would help them improve, grow, or succeed? You don't have to have all the answers—just some ideas for next steps that align with their goals and values.

  1. Give context for your recommendation(s). 

If this is something they should just "get over," explain why. For example, because it makes them look bad or affects their performance in some way that could have repercussions down the road if not addressed right now.

What are examples of constructive feedback?

Constructive feedback is helpful and necessary when we want to grow as people and professionals. But some people are uncomfortable giving it because they don't know how to do it correctly.

Here are some constructive criticism examples that will help you give feedback in a way that helps people grow:

  1. "I didn't understand your point in that meeting. Can you please explain?"

This shows that you want to understand and learn more about what was said. You might still disagree, but at least you are being genuine and trying not to attack or insult the person who gave you this feedback.

  1. "It would be great if we could work on our deadlines together so we don't have any problems meeting them in the future?" 

This shows that there is room for improvement and acknowledges the effort an employee has put into something that has worked well so far!

  1. "I noticed you were having trouble with X and Y, but Z is working well for you."

This is a great way to acknowledge that there are good things going on in the employee's performance while pointing out areas of needed improvement. It also puts positive action on their radar.

  1. "How could we improve X?"

This is an excellent question because it asks the employee to consider their own performance and think about how they could do better at their job or the task at hand. Instead of just focusing on what went wrong, this question focuses on what went right and how it could be improved for next time.

  1. "Do you have any ideas for improving X?"

This is another great question because it flips around the previous one by asking the employee for their perspective on how something could be done differently or better in the future.

5 tips for receiving constructive criticism

Criticism can often make us feel attacked and defensive, especially when coming from a boss or supervisor. But you can learn to receive constructive criticism without taking it personally. 

Here are five tips for doing so:

  1. Don't assume the criticizer is attacking you. 

Make sure you understand the critique before you react. You might disagree with what's being said, but that doesn't mean your criticizer is being unfair or unreasonable.

  1. Don't take it personally. 

Criticism is an opinion, not a fact. It's easy to get upset when someone criticizes you, but try not to take it too seriously. You can disagree with their opinion without taking offense or arguing with them.

  1. Take some time before responding to think about what was said. 

Often, our first reaction isn't always the best one. If possible, write down your thoughts before speaking with the person who gave you feedback so that you have time to reflect on what was said and how well it fits with your own experience and perspective on things.

  1. Try to see things from another person's point of view.

Even if that person has made a mistake or misjudged something about you or your work performance, it's hard to be open-minded about someone else's perspective when we feel hurt by their words or actions. But listening carefully and respectfully will help put things into perspective for both of you.

  1. Don't argue or defend yourself until you've thoroughly thought through the criticism and decided how much weight to give it (if any).

When people are criticized, they often feel attacked and become defensive — which prevents them from hearing what's being said objectively and fully understanding what the other person is concerned about before reacting emotionally instead of logically.

Receiving feedback as a manager is a little bit different. You want honest feedback, but when you ask team members for feedback, they feel nervous to tell you what they think - afraid that you might be offended or shamed.

Assembly's Manager Feedback Template makes it straightforward to ask questions, gather responses, and track progress. With this template, you can focus your energy on being present while your team is honest and open in providing feedback to you.

The Bottom line

In the end, constructive criticism is only effective if the person who receives it knows how to interpret it. It's easy to dismiss criticism because you're naturally inclined to do so, but that doesn't mean it's right. 

If you're going to engage in authentic criticism, you need to learn how to take it and how to give it properly. That way, your feedback will be a beneficial tool going forward, and your relationships can improve as a result.

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Frequently Asked Questions

Is Assembly SOC 2 compliant?

Yes, at Assembly, security is a top priority. Each quarter, we have ongoing security work that is everyone’s responsibility. While we maintain a strong security posture, it was important for us to prove to our customers that we do everything we claim to do. This led us to pursue a SOC 2 Type II report that would provide evidence of our compliance with industry gold-standard security practice.

What's the ROI for employee recognition?

There is study after study showing that employee recognition leads to increased engagement. This in return creates an environment where employees are happier and more motivated which increase productivity and reduces voluntary turnover significantly. In order to filled critical roles, companies tend to spend nearly twice the value of an annual salary. Assembly is an investment in your employees that supports your bottom line.

Does Assembly offer longer-term contracts?

Yes, we will offer contracts for companies with longer-term agreements to help larger customers have more certainty around future costs.

The minimum agreement term is a 12-month subscription.

Does Assembly offer onboarding support?

We do and for FREE! Any new customer needing further support to get started with Assembly to ensure you're set up for success can request custom onboarding support. Improving your employee experience is about much more than just using our amazing software; it’s about transforming your business to create a workplace that people love. That’s much easier to do with the personal support and advice from our passionate people experts.

Is there a free version of Assembly?

Yes. We offer a completely free plan for up to 50 team members. This plan is intended for teams or organizations that are looking to get started with an employee engagement tool. Keep in mind, this plan is limited in features.

All customers can open an Assembly account for free and get started without a credit card. Then you can change plans as necessary.

How much do rewards cost?

At the time of redemption (when your employees exchange their points for a paid reward) you'll pay face value. If a reward is a $10 Amazon gift card, your cost will be $10. All paid rewards are billed for on a monthly basis.

The good news is that you don't have to pay for rewards upfront because we only charge you when points are redeemed, not when they're earned.

Does Assembly offer discounts?

We offer discounts or educational or charitable organizations. In order to secure a discount, you'll first need to book a demo with a customer support specialist.

For all other organizations, we are willing to consider longer-term agreements in exchange for discounts. To set up annual plans or longer, you will need to book a demo with a customer support specialist.

How do I cancel my plan if needed?

If you're on a month to month plan, you can go here and cancel anytime. If you're having concerns or need help setting up your account for success, you can always book a demo with a customer support specialist.

If you're on a longer-term custom plan, you'll need to reach out to your customer support specialist to cancel your account or email us at

What customizations are available?

Great question! You can customize your core values to match your organization's to boost and track alignment. You can change your currency from the 🏆 emoji (our default) to any emoji of your choice. You can swap our logo for your own. You can also set up company culture rewards such as, "Lunch with the CEO," "Buy a book on us," and so much more!

Who can give or receive recognition?

While we recommend a peer to peer set up where anyone in your organization can give or receive recognition, you can set up Assembly however you want. If you need to limit the people who can give or receive recognition, that's perfectly fine and can be done from your Admin, here.

What integrations are available?

Assembly connects to the tools your employees use every day to offer an easy, seamless experience with minimal change management.  

Assembly has integrations with HCM/HRIS systems like ADP, Google, Office 365, and Slack. We also integrate with communication tools like Slack and Teams so you and your employees can access Assembly wherever they work now.

What's your average adoption rate?

That depends on the company's permissions set up. That said, over 90% of the employees on Assembly's platform are recognized on a monthly basis. That means nearly every employee across all of our customers are receiving regular recognition from their peers, managers, or leadership. We're extremely proud of this.

Must rewards be set up to use Assembly?

They are not required. You can use Assembly without having rewards set up. However, we don't recommend it if you intend to have a high adoption and usage rate. You can always keep the costs down by offering internal culture rewards that are fulfilled by you internally.

Are points required to use Assembly?

No, you can remove allowances from anyone or everyone. It's up to you but we do recommend using points whether they're worth a real dollar value or not. Companies that use points have a much higher engagement rate even if those points don't exchange for real dollars.

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